Comments on: Sonar Gao - yet another good Indian takeaway/curry

By: david j

david j — Sun, 01 Jan 2012 15:23:43 +0000

ABUSIVE TEXTS FROM SONAR GAO:

We have had a few very good meals. Had to phone them about the last meal. The menu stated medium strength. The received meal was incredibly hot and inedible. My wife phoned them to comment. Eventually after quite a while the very brusque woman at the other end said she would send a replacement. It arrived and was perfect. Just as my wife was tucking in she received two very frightening and abusive text messages from the woman my wife had spoken to at the Sonar Gao. My wife was completely shocked at the content, broke down in tears, obviously unable to continue with the meal.

The texts from the woman at the Sonar Gao were as follows:- “EAT SHIT”. The 2nd text that immediately followed said:- “Consider eating shit…Because lying for £8 quid, really really shit.” These were sent from 0742 925 6478. So much for the worthless personal comments from the owner Mr. Nazrul Islam, on his menus. His insincere menu statements are complete lies, and not worth the paper they are written on. I emailed him, in his eventual reply he stated none of his staff sent the reviling texts. A lie on his part, as all he had to do was check the senders phone number. I have sent him a further three emails, two letters and two texts and one phone call…all ignored by him. He will not reply to any of my communiqués whatsoever. He hung up on me when I phoned him on his personal mobile number:- 0778 963 2524.

So much for his menu statement wishing comments/friendly staff etc., etc., when all he does is ignore legitimate comments, allowing his staff to send abusive texts messages to people who actually make factual critiques. It is a awful shame he treats us, as one time loyal customers in such a disdainful manner. I wish to take my complaint further, but Mr. Nazrul Islam is not at all interested, and appears to condone his staffs discreditable behaviour.

If anyone can let me know how to escalate my complaint against the reviling behaviour received from the Sonar Gao staff, please leave a message. Sadly, such a one time very good takeaway, will never be used by us ever again. BE AWARE, NEVER COMPLAIN…..YOU NEVER KNOW WHAT THEY WILL DO TO YOUR NEXT TAKEAWAY!!!

By: Kimi

Kimi — Sat, 01 Oct 2011 22:38:45 +0000

I ordered the set meal. I have to say, i was not particularly impressed with their phone operator. He was very rude and rushed me through my order. I dismissed that hoping that the quality of the food would compensate.
The food arrived within 45 minutes which was good. I was however appalled by the food itself. The curry tasted like the onions in it were almost rotten. The Poppadom was soggy and i could tell that the oil they used had reached its refry limit. The curry didn’t taste right, it really had that old curry reheat taste. I couldn’t finish it which is very unusual for me as i am and indian food junky. About 2 hours after i’d forced myself to eat the out of date tasting food, i felt a sharp pain in my stomach. I decided that this was not normal and i should say something. I phoned them and the person who answered said in a loud voice “we have been open since 5pm today and we haven’t had a complaint”. He wasn’t apologetic about it nor was he even concerned. He was in fact, so rude! I told him that i thought he should know. And he just hung up! I was so disgusted and felt cheated. I cannot believe that this had happened and they’ve gotten away with this!

By: jennifer

jennifer — Thu, 22 Apr 2010 20:13:23 +0000

Sonar Gao is serving the best food in town. I had indian takeaway foods from many places in edinburgh, but i have never tasted anything like the curries served in sonar gao. Sonar Gao’s new menu has many exciting dishes, especially, the SPECIAL LAKNAVI, SONAR GAO’S MIX, SATHKORA GUSHT. Sonar gao’s new look menu also includes many exciting non-veg starters like lamb patties, hot puree, Imli-ka King prawn.After discovering sonar gao, i don’t think i will go anywhere else for my meal..sonar gao also gives complementary spicy onions, mango chutney and lime pickle with every meals i had so far and most of the time i also got papadoms free too!!…

By: Tam

Tam — Fri, 28 Aug 2009 12:41:34 +0000

Sonar Gao is far and away the best curry I have ever had. Try the Green Bengal Chicken and Chicken Tikka Dal Massalam, unbelievable. The North Indian Garlic Chili Chicken is also wonderful, though order some raitha to cut the heat (especially with the CTDM). Sorry you didn’t get the free poppadoms, I’ve been ordering from them for years and always got them…

By: Kate

Kate — Sun, 13 Apr 2008 18:27:04 +0000

Sonar Goa have put their prices up, the meal deal is now £7.95 and they still try to charge you 1.50 delivery for the 5p you are under! how stupid. still a great curry tho…