Comments on: eteaket

By: Andy Hayes

Andy Hayes — Mon, 06 Jul 2009 15:40:31 +0000

I was just next door at Cafe Rouge (only because there were free tables outside) - thanks for the head’s up. Will definitely check it out anyhow.

By: eteaket

eteaket — Thu, 02 Jul 2009 21:50:21 +0000

Hi. We’re the owners of eteaket and are really sorry that you didn’t have the best experience on your visits. We have recognised that our service needed to be improved so we are making changes to address this. One of which is the recent introduction of table service and also the recruitment of more staff.

In all honesty we’ve been caught out a little by how busy we’ve become since opening in December and haven’t always been as prepared as we should have been. We remain passionate about our tea, coffee and food which is freshly baked and freshly prepared using quality ingredients. We are proud of this and we understand our customers expect nothing less.

We’re not a big business, just passionate about tea and good food so we really do appreciate your feedback and we hope we don’t lose your support in the future.

By: Jennie

Jennie — Tue, 30 Jun 2009 10:01:52 +0000

I’ve been in a few times, and had the same problems with service. The worst time was when I had to wait 40 minutes for my tea and scones, and ask twice what the hell was happening with them! My friend had got and eaten his deli sandwich long before my scones turned up…and it’s not as if they were being freshly baked: why it took 40 mins to cut them open, put them on a plate and bring them out, I haven’t a clue!

Nice food, shame about the disinterested staff and rubbish service.

By: Graeme

Graeme — Mon, 29 Jun 2009 22:04:28 +0000

We’ve been to Eteaket and also have come to the saem conclusions about the service and also the food.
The tea was OK, but I’ve had better.
The Scones I had were dry and tasteless - almost felt like they’d been purchased in Tesco from the “Value” range.

I now much prefer Loopy Lorna’s in Morningside. Tea and cakes there are fantastic and with the nostaglic crockery and the funky tea cosys it makes it all the better.

By: Jenny

Jenny — Mon, 29 Jun 2009 00:03:21 +0000

I went here on Saturday too, and I have just written my own review! I Came to very similar conclusions… good tea and food but service somewhat lacking.

By: Alison

Alison — Sun, 28 Jun 2009 18:45:18 +0000

I’ve been meaning to go in here for ages, but might not bother now. The afternoon tea at Tea Tree Tea is good value and you will always get good customer service there !