Comments on: Enjoyable evening at George St’s Gusto http://www.theedinburghblog.co.uk/eating-out/enjoyable-evening-at-george-sts-gusto/04-09-2009/index.html Life in Edinburgh: Scotland's capital city. Fri, 18 May 2012 10:14:01 +0000 http://wordpress.org/?v=2.2.1 By: Gillian http://www.theedinburghblog.co.uk/eating-out/enjoyable-evening-at-george-sts-gusto/04-09-2009/index.html#comment-81006 Gillian Tue, 10 Nov 2009 12:35:59 +0000 http://www.theedinburghblog.co.uk/eating-out/enjoyable-evening-at-george-sts-gusto/04-09-2009/index.html#comment-81006 Hi William, Thank you for your comments - at Gusto we take all customer feedback seriously whether it is sent directly to us or through websites such as this. In general we use buzzers only during our busiest periods, for example on a Saturday night, for guests who haven't reserved a table but have popped in on the off-chance we will have one available. We have always found that most guests find these a reassurance, and I can assure you they are not intended to be in any way insulting. I can understand that this is an electronic device, however we do employ friendly hosts who look after guests waiting in the bar for a table, the buzzer is merely to aid the process of finding a table for our guests in our busy restaurant! I cannot comment on The Patio, or its successor The New Patio, however speaking on behalf of Gusto, as an Italian-influenced restaurant we do make every effort to ensure the freshest of produce is cooked in the traditional Italian way. Our development chef is Italian, and is responsible for designing our menus. He takes his team of chefs over to Italy on a regular basis to ensure that they are immersed in the cooking techniques and foods. Our pizza dough is made fresh on the premises every day, to a recipe from a Tuscan monk called Palom, interestingly enough! I do hope that this feedback will reassure you about the authenticity of your experience at Gusto on George Street, and that you will return to visit us again. Kind regards Gillian Myles c/o GUSTO Restaurant & Bar edinburgh@gustorestaurants.uk.com Hi William,

Thank you for your comments - at Gusto we take all customer feedback seriously whether it is sent directly to us or through websites such as this.

In general we use buzzers only during our busiest periods, for example on a Saturday night, for guests who haven’t reserved a table but have popped in on the off-chance we will have one available. We have always found that most guests find these a reassurance, and I can assure you they are not intended to be in any way insulting. I can understand that this is an electronic device, however we do employ friendly hosts who look after guests waiting in the bar for a table, the buzzer is merely to aid the process of finding a table for our guests in our busy restaurant!

I cannot comment on The Patio, or its successor The New Patio, however speaking on behalf of Gusto, as an Italian-influenced restaurant we do make every effort to ensure the freshest of produce is cooked in the traditional Italian way. Our development chef is Italian, and is responsible for designing our menus. He takes his team of chefs over to Italy on a regular basis to ensure that they are immersed in the cooking techniques and foods. Our pizza dough is made fresh on the premises every day, to a recipe from a Tuscan monk called Palom, interestingly enough!

I do hope that this feedback will reassure you about the authenticity of your experience at Gusto on George Street, and that you will return to visit us again.

Kind regards

Gillian Myles c/o GUSTO Restaurant & Bar
edinburgh@gustorestaurants.uk.com

]]> By: William http://www.theedinburghblog.co.uk/eating-out/enjoyable-evening-at-george-sts-gusto/04-09-2009/index.html#comment-78236 William Tue, 06 Oct 2009 22:06:07 +0000 http://www.theedinburghblog.co.uk/eating-out/enjoyable-evening-at-george-sts-gusto/04-09-2009/index.html#comment-78236 I really don't rate Gusto highly at all. Your quite right talking about high rents on George Street, so Gusto must be something right, or doing something wrong that no-one cares notices... I find electronic waiting devices something of an insult. They are throttled into your hand and leave you feeling like another item on the generic money making conveyer-belt. I think Gusto is an insult to any honest Italian run restaurant in Edinburgh. If you wanted good, hearty, inspiring Italian food; The Patio on Fredrick Street was my personal choice. For years it provided a modest but authentic dining experience. Unfortunately the owners have retired and the lease appears to have been acquired by the same people behind Bar Napoli and Grand Cru. I visited 'The New Patio' on day one and well, lets not go there... I really don’t rate Gusto highly at all. Your quite right talking about high rents on George Street, so Gusto must be something right, or doing something wrong that no-one cares notices…

I find electronic waiting devices something of an insult. They are throttled into your hand and leave you feeling like another item on the generic money making conveyer-belt.

I think Gusto is an insult to any honest Italian run restaurant in Edinburgh. If you wanted good, hearty, inspiring Italian food; The Patio on Fredrick Street was my personal choice. For years it provided a modest but authentic dining experience. Unfortunately the owners have retired and the lease appears to have been acquired by the same people behind Bar Napoli and Grand Cru. I visited ‘The New Patio’ on day one and well, lets not go there…

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