Well this evening I ordered in a curry from Lancers Brasseries in Stockbridge, Edinburgh using the grub2u.com website. I was supposed to have ordered enough for two of us, given the minimum order is ¬£15:-
- Samosa (¬£2.25)
- Sabzi Tikka (¬£2.25) This is ’shallow fried vegetable fritters’
- Chicken Bhuna (¬£4.95)
- Ghee Bat (¬£1.95) This is Basmati rice with fried onions
- Chutney and Pickles tray (¬£1.45)
- Nan (¬£1.75)
- 2 x Popadom (¬£0.50 each)
However, what I actually received was an incomplete order that took 90 minutes (their advertised time is delivery within 60 minutes). The fried vegetable fritters and both popadoms were absent from the delivered order.
I ended up with mango chutney, onion salad, etc. but no popadoms! Not impressive service given they had so long to prepare the meal. I just signed the credut card slip when the delivery driver came and did not check the order contents, so by the time I had noticed it was too late to do anything. Not sure what would have been done as the credit card amount had already been keyed and printed: all it needed from me was a signature. In future I guess going through the order piece by piece is a must, but I’d prefer to have trust that what I actually order is what’s delivered.
The actual curry was ok, with plentiful chicken in the Bhuna. The nan was near on stone cold and the rest of the meal couldn’t be described as piping hot though. The whole meal was soured by the missing popadoms and starter though. I don’t see why it is so difficult to prepare an accurate order, and it’s enough to put me off using Lancers Brasseries again; it’s not like there isn’t choice in Edinburgh.